OFFICIAL POLICY
Ironveil Rules
These rules protect fair play, the shard economy and the community. They apply to every player, account, character and official Ironveil channel.
01Community conduct
Treat players and staff with respect. Severe insults, discriminatory or hateful conduct, real-world threats, personal or out-of-game harassment, sharing private information, explicit or seriously offensive public content, and impersonating staff or players to deceive others are prohibited.
PvP rivalry, guild conflict and in-character provocation are allowed when they remain within game mechanics and do not become personal harassment.
02Accounts and security
- Each verified identity may own no more than two game accounts.
- Buying, selling or trading accounts is prohibited.
- Do not share accounts to bypass account limits or sanctions.
- Do not attempt to access another player's account or ask for passwords or sensitive information.
- Ironveil staff will never ask for your password. Players are responsible for protecting their accounts and access credentials.
03Client, macros and automation
Use only the official Ironveil launcher, authorized clients and tools explicitly approved by staff.
The following are prohibited:
- Unattended automated combat, gathering, crafting, training or looting.
- Bots or scripts that make gameplay decisions for the player.
- Modifications that reveal information unavailable through the authorized client.
- Automation that bypasses cooldowns, limits, anti-abuse controls or intended mechanics.
- Coordinated automation of multiple characters.
Staff may perform a presence check. Failure to respond within a reasonable time may be treated as unattended play.
04Bugs, exploits and duplication
Do not intentionally exploit bugs, duplicate items or currency, bypass cooldowns or daily limits, enter inaccessible areas, manipulate bosses, events, NPCs or the economy, retain unintended temporary benefits, or repeatedly reproduce a bug for personal gain.
Report vulnerabilities through HELP → BUG REPORT. Do not publish exploitation instructions before the issue is fixed. Staff may remove items, currency, progress or any other benefit obtained through an exploit.
05PvP conduct
PvP is permitted in the areas and through the mechanics designed for it. The following are prohibited:
- Abusing region boundaries or invulnerability transitions.
- Bypassing travel or event restrictions.
- Using alternate characters to create fake kills, rankings or rewards.
- Arranging kills to manipulate progression or rewards.
- Repeated targeting whose sole purpose is to prevent another player from participating in the game at all.
Normal kills, revenge, guild wars and rivalry are not automatically harassment. Staff will consider the full context.
06Events and bosses
Unless an event announcement states otherwise, each player may participate with one character.
- Do not use multiple accounts to multiply rewards or control the outcome.
- Do not arrange results, use outside characters to block or interfere, bypass boundaries through teleportation or Stuck, or deliberately sabotage an event.
- Official event-specific rules take precedence when they are announced.
07Economy and trading
Real-money trading is prohibited for accounts, items, currency, services or progression.
Staff impersonation, phishing, trade-window exploits, coordinated circumvention of economic limits, chargebacks and external transactions intended to obtain in-game benefits are prohibited. Players are responsible for voluntary trades; staff intervene only when a documented rule violation occurred.
08Names and public content
Character, guild, pet and vendor names—and any other public content—must not impersonate staff, promote hatred or threats, contain seriously offensive material, advertise without authorization or deliberately deceive players. Staff may rename or remove content that violates this rule.
09Help and reports
Use the Help system only for genuine support needs. Duplicate spam, abuse or threats toward staff, knowingly false reports, retaliatory reports and sharing sensitive information are prohibited.
Include accurate information, location and approximate time when reporting an issue. Internal notes and investigations remain confidential.
10Staff interaction
Follow reasonable staff instructions during checks, events and investigations. Deliberately lying, hiding or transferring exploit-related items, obstructing an investigation, evading a sanction, or publishing private staff conversations to harass or manipulate others is prohibited.
Respectful appeals are welcome through the official support channels.
11Penalties
Depending on severity, history and impact, enforcement may include a warning, removal or correction of items and benefits, chat restrictions, event removal, jail, temporary suspension, permanent account closure or exclusion of linked accounts in serious cases.
Staff may apply immediate protective measures when necessary to protect the server, economy or community. Attempting to evade a sanction is an aggravating factor.
12Appeals
Submit appeals privately through Help or another official support channel. Include the character, account, approximate date, a clear and respectful explanation, and any relevant information. Public arguments, repeated submissions or pressure will not accelerate a review.
13Rule updates
Ironveil is in active development and these rules may be updated. Major changes will be announced through official channels. Continuing to play means accepting the current version of the rules.